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Product information
Materials
- Dowels are finger-jointed pine, whitewashed
- Base is steel, powder coated in your choice of the standard colours
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In the eastern states and territories of Australia (NSW, ACT, VIC & QLD) the lead time in 8-10 weeks. For all other states and territories, the lead time is 10-12 weeks. This lead time is for standard products only.
Koskela has a faster lead time than average because our products are made in Australia. If you need products in a hurry, just give us a call and we can see what can be done. Or check out the ready-to-ship range, which is available now.
Shop ready-to-ship
Koskela furniture can be delivered anywhere in the world and shipping will be calculated when you place an order.
Koskela has an in-house Project & Product team who will manage your delivery; providing Estimated time of Departure (ETD) updates and working with an organisation’s facilities manager or equivalent to ensure the process is as smooth as possible.
For delivery and installation, Koskela uses reusable packaging, which we remove from site to keep using.
We recognise that the long-term durability of Koskela’s furniture is a critical success factor for your project. Throughout Koskela’s 7-year Warranty, if you do require assistance or maintenance, reach out to us and we can visit site and perform a Maintenance Service.
During the visit, our skilled Maintenance team will ensure you are happy with the installation. If any structural defects become apparent during a Maintenance visit, the team will rectify the issue on the spot, or lodge a job and organise its repair within 30 days.
We will create a Maintenance report for you, which itemises your Koskela furniture and makes recommendations for refurbishments that occur due to wear and tear. Ongoing maintenance will improve and extend the quality use of your furniture.
At the core of Koskela’s enviro conscious policy is our commitment to make high-quality products that last for years and can be repaired if something goes wrong. Our products are designed to be the highest standards of quality and functionality. While we believe our furniture will last as long as possible, if something does go wrong, we are here to help.
All Koskela products are warranted against defects in materials and workmanship under conditions of normal and proper usage for 7 years from the date of purchase—this warranty transfers to whoever owns the product. After this time, if something does go wrong, you can contact Koskela customer service and we’ll let you know if we can fix it for a reasonable cost.
Why choose me
Made in Australia
All Koskela products are proudly made in Australia. By supporting us you also support our manufacturing partners who employ highly skilled workers that can execute custom and bespoke furniture designs.
AfterCare™
Koskela products can be serviced to keep them looking like new and extend their life. Components are repairable or replaceable, so you can swap out a part rather than having to repurchase the whole. In most cases, this maintenance can happen onsite, reducing disruption and delays.
Continuously improving
Koskela has ISO 9001: 2015 Quality Assurance and ISO 14001: 2015 Environmental Management certification. This certification provides independent verification to our stakeholders and customers that Koskela is committed to quality and improving environmental performance.